1st Bob: What you do as a publisher is you take the books from the authors and give them to the reader?

Hachette: Yes, yes that’s right.

2nd Bob: Well then I just have to ask why can’t the authors send them directly to reader?

Hachette: Well, I’ll tell you why… because… authors are not good at dealing with business.

1st Bob: So you physically take the books from the author?

Hachette: Well… No. They email it… or they’re upload it to a 3rd party website.

2nd Bob: So then you must deliver them to the reader through your site?

Hachette: Well… No. ah sometimes. But https://www.hachettebookgroup.com is a long URL to type and people don’t know about it. And it’s hard to get the book onto a Kindle that way.

1st Bob: What would you say you do here?

Hachette: Look we already told you, I deal with the @#$% business so the authors don’t have to. I have business skills! We are good at dealing with business, can’t you understand that? WHAT THE HELL IS WRONG WITH YOU PEOPLE?!